P4P Marketing is a Canadian-based company and leading provider of Customer Contact Centers and Video Chat Services for the full-service moving and storage industry. P4P is a growing and dynamic company with 60 employees working from home throughout North America. Together we qualify and schedule over 60,000 in-home appointments per year for our clients.
What are we hiring for?
We are hiring Customer Service Representatives to join our growing team!
- Responsible for following up with customers who have indicated they are interested in our services. This is a work from home position with warm leads provided.
- The role requires shift work and flexibility is an asset. All successful candidates can expect part-time hours with the possibility of hours leading to full time.
- Hours of operation in Eastern time are from 8am to 12am Monday – Friday, 9am – 9pm Saturday and Sunday 9am – 10pm. You will be scheduled during these times and will be expected to work at least one weekend shift each month with the possibility to move to a preferred shift depending on performance.
- Senior customer service agents have an opportunity to train and mentor new hires on exceptional customer service and operating systems (this includes providing praise and constructive feedback).
- Coordinate and communicate effectively with team members and other departments.
- Two years’ experience in customer service or a call center environment considered an asset.
- Proficiency with computers and the ability to learn new software.
- Positive attitude and the desire to help people.
- Able to multi-task and adapt quickly within a fast-paced environment.
- Self-motivated to work productively in a virtual environment.
- Must have a quiet work environment at home.
- Personal computer (Windows 7 or higher/ Mac OS X) and USB Headset.
- High-speed internet with a direct router connection (no Wifi, Hubs or Satellite connections). Minimum speeds of 15mbps download and 5mpbs up.
- Flexible work environment and opportunity for growth within the company
- Competitive wages
- Work from home position
- Benefits available
Please send your resume to firstname.lastname@example.org
Things we would like to hear about:
- Why do you feel you would be a great addition to our team?
- What kind of phone experience do you have?
- What kind of computer experience do you have?
- How soon would you be able to start?
- What made you apply to P4P?
- What is your schedule availability?
- Anything else you think is interesting about yourself
Applicants who do not complete this step will not be considered for the position.
To learn more about the company and interact with employees check out our Facebook Page – https://www.facebook.com/groups/28223222520/